COD order confirmation

Confirm every COD order on WhatsApp

Fake and impulse COD orders cost you shipping both ways. Ask every buyer to confirm on WhatsApp before you ship.

Sound familiar?

The problems WhatsApp automation solves

  • High RTO on cash-on-delivery orders
  • Calling every buyer to confirm
  • Fake orders with wrong numbers

COD order confirmation

A real conversation flow

COD
Hi Divya, thank you for your order #1001! • 1 × Silk saree Total: ₹1,499 (Cash on Delivery) Reply 1 to confirm or 2 to cancel.

1

Auto
✅ Order #1001 confirmed. We'll let you know when it ships.

What you can automate

How COD order confirmation works

Shopify and WooCommerce

Paste one webhook URL. Orders arrive with HMAC signatures that we verify.

Reply 1 or 2

Buyers confirm or cancel in one tap, in English or Tamil words too.

Reminder and expiry

One reminder after 6 hours; unanswered orders are marked after 24 hours.

RTO saved report

See confirmed, cancelled and the money you did not lose on returns.

FAQ

Questions about COD order confirmation

Do I need a Shopify app?

No. Create a webhook for "Order creation" in Shopify settings and paste our URL and signing key.

Does it work for prepaid orders?

Yes, optionally send a thank-you message for prepaid orders too.

Free Sandbox, no card

Put your WhatsApp to work today.

7-day full trial, then a free Sandbox forever. Paid plans from ₹1,600 a month.